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Limited Warranty |  Standard Terms & Conditions

Universal Lighting & Audio (ULA) Pty Ltd
Limited Warranty

ABN 510 053 538 122

Universal Lighting & Audio (ULA) Pty Ltd (hereafter referred to as “ULA”) warrant each new product manufactured and/or supplied by it to be free from defects in material or workmanship under conditions of normal use for the purpose intended by the manufacturer for the Product Warranty Period listed, beginning on the date of purchase from ULA or an authorised ULA dealer but not to exceed 18 months from the date of shipment from ULA to its authorised dealer. The ULA obligation under the warranty is limited to repairing or replacing at its option the product or part(s) therein which upon examination by ULA or its duly authorised service agent are found to be defective or not up to factory specification, provided the product is returned transportation prepaid and accompanied by a copy of the purchase receipt to ULA or one of its authorised service agents. ULA shall not be liable for any damages consequential or otherwise resulting from the use, operation or any other outcome and makes no warranty(s) either express or implied, including any warranty or merchantability.

Damages due to or as a result of a failure to maintain the condition of a product in accordance with the manufacturers instructions or as otherwise directed by ULA are not covered by warranty. ULA may require proof of cleaning and maintenance by approved persons before accepting a warranty claim.

This warranty does not extend to any products supplied by ULA which have been subject to misuse, neglect, accident, general wear and tear, incorrect wiring not our own, improper installation, or use in violation of instructions furnished by the manufacturer and/or ULA, nor extended to units which have been repaired or altered by other than ULA or its authorised service agents without written approval, nor instances where the serial number has been removed defaced or changed, nor to accessories used therewith not of ULA supply or manufacture. ULA reserves the right to make changes or improvements to products as instructed by its suppliers, without incurring the obligation to install such changes or improvements to previously manufactured and/or sold equipment

Equipment Transport:
It is the customer’s, when returning equipment for warranty repair, to properly package the goods in their original packaging. Failure to do so may inadequately protect the equipment in transit and therefore jeopardise the customers warranty. Product damaged in transit as the result of inadequate packaging is the responsibility of the customer and is not covered under warranty. Equipment for warranty repair whether sent to ULA or its authorised repair agents should be sent FREIGHT PREPAID

Also refer: ULA Standard Terms & Conditions of Trade, ULA Standard Returns Policy

 


Universal Lighting and Audio (ULA) Pty Ltd
Standard Terms & Conditions of Trade

1.0 General

1.1 Universal Lighting Audio (ULA) Pty Ltd (‘ULA’) agrees to sell goods (“the Goods”) to the Buyer on the following terms only.

1.2 The Buyer agrees that, upon placement of an order for Goods with ULA, the Goods will be supplied by ULA under these terms and conditions and the Buyer will accept the purchase of the Goods under these terms and conditions.

2.0 Time of Delivery

2.1 Any time of delivery specified by ULA shall be an estimate only. ULA will use it’s best endeavour to deliver the Goods by that time but will not be liable for any loss, damage or delay arising from late or non-delivery of the Goods.

3.0 Delivery

3.1 The Goods will be delivered to the Buyer at the delivery address specified by the Buyer upon placement of the order. If no delivery address is specified, the Goods will be collected by the Buyer from ULA.

3.2 The cost of delivery of the Goods to the Buyer will be payable by the Buyer.

3.3 ULA agrees to deliver the Goods to the delivery address on behalf of the Buyer by either the Buyers freight forwarder or (if the Buyer does not nominate a forwarder) any freight forwarder ULA may nominate in their behalf. ULA is not liable to the Buyer or any other party claiming though the Buyer for any loss or damage caused in the delivery of the Goods (whether or not ULA is legally responsible for the person who contributed to that loss or damage) in respect to the action or actions of freight forwarders or other parties.

4.0 Payment

4.1 Where ULA has allowed credit to the Buyer, payment for all Goods is to be made strictly by the 28th day of the month following the issue of the invoice unless varied in writing by ULA. Otherwise, payment is to be made upon delivery of the Goods.

4.2 Payment will be made by deposit of clear funds to ULA’s nominated bank account by way of direct deposit, telegraphic transfer, cheque or by credit card facilities provided by ULA. ULAs banking details are as follows:

Commonwealth Bank of Australia (CBA)
Broadbeach, QLD, 4215
BSB: 066 645
ACC: 10390149

4.3 In the event of the failure of the Buyer to meet payment by the 28th day of the month following the issue of the invoice:

a) payment discounts (if extended) will no longer be extended;
b) the Buyer will pay interest on any outstanding amount at the rate of 2% per month;
c) the Buyer will pay the legal costs and expenses on a solicitor/client basis which ULA may incur recovering any overdue amount; and
d) ULA reserves the right to withdraw the approval of credit and to refuse any subsequent orders from the Buyer for the supply of goods.

4.4 Unless otherwise stated, all prices quoted from time to time by ULA are exclusive of Goods and Services Tax.

5.0 Passing of Property

5.1 Property in the Goods will pass form ULA to the Buyer once ULA has received payment in full of the purchase price of the Goods.

5.2 Until property has passed to the Buyer, the Buyer shall hold the Goods as bailee for ULA and shall keep them separately stored and identified as the property of ULA.

5.3 In the event that the Buyer shall sell the Goods before property has passed to the Buyer, the Buyer will do so as agent of ULA and the proceeds of any such sale will be held on trust for ULA and kept in a separate account identified as containing monies from the sale of ULA’s property. The Buyer shall account to ULA for the whole of the proceeds received from such sale.

5.4 If the Goods become constituents of or are converted into, mixed with or used in the manufacture of other goods before the purchase price for the Goods is fully paid to ULA, the Buyer must record the value of the Goods so consumed in relation to each unit of finished product. Upon sale of these manufactured goods the Buyer must remit, from the proceeds of sale, that amount to ULA. Until such amounts are remitted to ULA, the Buyer must hold these monies on trust for ULA, ensuring that they are kept in a separate account identified as containing monies from the sale of ULA’s property and the Buyer shall account to ULA for the whole of such proceeds on demand.

5.5 Until property shall have passed as aforesaid ULA shall be at liberty at any time:

a) to by notice in writing, require the Buyer forthwith to return the Goods to ULA whereupon the Buyer shall cease to be in possession of them with the consent of ULA; or

b) to enter upon any premises where the Goods are or are reasonably believed by ULA to be situated to take responsibility of the Goods. For such purpose, the Buyer agrees that ULA has an irrevocable licence to enter upon such premises. In such event the Buyer agrees to indemnify ULA and/or ULA’s agent from actions or responsibility whether consequential or inconsequential arising form the retaking of possession of the Goods including but not limited to trespass, assault, or property damage.

6.0 Charge over Property

6.1 Notwithstanding clause 5, the Buyer hereby grants ULA the authority to charge all the Buyer’s real and personal property with its obligations under this Agreement and to lodge a consent caveat over the property of the Buyer to protect its interests with respect to the supply of the Goods to the Buyer;

7.0 Acceptance of Goods

7.1 The Buyer will inspect the Goods immediately upon delivery and give notice in writing to ULA within 36 hours of delivery in the event that the Goods are not in accordance with the order from the Buyer with respect to the type of Goods or the number of Goods.

7.2 If the Buyer shall not have given such notice within the time required under this clause, the Goods shall be deemed to been delivered in accordance with the order.

8.0 Return of Goods/Cancellation of Order

8.1 Except as otherwise provided herein, ULA is not under any duty to accept the return of any Goods and may do so only on terms agreed in writing between the parties, notwithstanding the conditions contained herein.

8.2 If ULA accepts the return of Goods, the Buyer must return the Goods to ULAs place of business in the original packaging for the Goods and such acceptance of the returned Goods will be subject to final inspection of the Goods by ULA as to their condition.

8.3 ULA may charge the Buyer a re-stocking fee equal to 20% of the purchase price of the Goods if the returned Goods are:

a) Goods which have been correctly supplied in accordance with the contract;
b) Goods otherwise returned without the original packaging; or
c) Goods which have been damaged.

8.4 No order may be cancelled except with the written consent of ULA, which consent may include such terms which will indemnify ULA against any losses incurred due to the cancellation.

9.0 Warranties

9.1 This clause must be read together with any limited warranty provided by ULA with respect to any Goods.

9.2 ULA’s liability for such of the Goods manufactured by it is limited to making good any defects by repairing the defects or at the Seller’s option by replacement, within a period not exceeding twelve (12) calendar months after the delivery of the Goods so long as:

a) defects have arisen solely from faulty materials or workmanship;
b) the Goods have not suffered maltreatment, inattention or interference;
c) accessories of any kind installed by the Buyer are manufactured by or approved by Seller;
d) the seals of any kind on the Goods remain unbroken; and
e) the defective parts are promptly returned free of cost to ULA.

9.3 If the Goods are not manufactured by ULA the guarantee of the manufacturer of those Goods is accepted by the Buyer and is the only guarantee given to the Buyer in respect of the goods. ULA agrees to assign to the Buyer on request made by the Buyer the benefit of any warranty or entitlement to the Goods that the manufacturer has granted to ULA under any contract or by implication or operation of law to the extent that the benefit of any warranty or entitlement is assignable.

9.4 ULA is not liable for and the Buyer releases ULA from any claims in respect of faulty or defective design of any Goods supplied unless such design has been wholly prepared by ULA and the responsibility for any claim has been specifically accepted by ULA in writing. In any event ULA’s liability under this paragraph is limited strictly to the replacement of defective parts in accordance with clause 7.1.

9.5 Except as provided in these conditions, all express and implied warranties, guarantees and conditions under stature or general law as to merchantability, description, quality, suitability or fitness of the goods for any purpose or as to design, assembly, installation, materials or workmanship or otherwise are expressly excluded. ULA is not liable for physical or financial injury, loss or damage or for consequential loss or damage of any kind arising out of ULA’s negligence or in any way whatsoever.

9.6 ULA’s liability for a breach of a condition or warranty implied by Div 2 of Pt V of the Trade Practices Act 1974 (other than s 69) is limited to, in the case of the Goods, any one or more of the following:

a) the replacement of the Goods or the supply of equivalent goods;
b) the repair of the Goods;
c) the payment of the cost of replacing the Goods or of acquiring equivalent goods;
d) the payment of the cost of having the Goods repaired; or

In the case of Services:
a) the supplying of the services again; or
b) the payment of the cost of having the services supplied again.

9.7 ULAs liability under s 74H of the Trade Practices Act 1974 is expressly limited to a liability to pay the Buyer an amount equal to :

a) the cost of replacing the Goods;
b) the cost of obtaining equivalent goods; or
c) the cost of having repaired, whichever is the lowest amount.

10.0 Force Majeure

10.1 Should ULA be prevented from delivering any of the Goods by reason of lock-outs, strikes, mutinies, fire, ice or other unexpected or exceptional cause either at ULAs work or at the port of shipment or delivery ULA will deliver and the Buyer take such part of the Goods as ULA shall be able to deliver at the time fixed for delivery and the Buyer will pay the same proportion of the purchase price as the part of the Goods delivered bears to the whole of the Goods ordered by the Buyer.

10.2 For the purposes of clause 8.1 ULA will, in it sole discretion, determine whether it is able to deliver any and, if any, what part of the Goods and will, during the period specified for delivery, give notice in writing to the Buyer specifying the part, if any, of the Goods which ULA is able to deliver.

10.3 ULA is not liable for any loss or damage suffered by the Buyer as a consequence of the non-delivery of any part of the Goods.

11.0 Liability

11.1 Except as otherwise provided herein, the total liability of ULA for loss or damage of every kind arising out of the purchase of the Goods, whether in tort or contract or any other cause of action, is limited to the repair or replacement of the Goods or damages not exceeding the purchase price of the Goods.

12.0 Indemnity

12.1 Except as otherwise provided herein, the Buyer indemnifies and holds harmless ULA against any and all actions claims, proceedings, costs, losses, expenses, liabilities, including legal fees, whatsoever and howsoever caused or arising out of, connected with, or resulting from the Goods themselves or use of the Goods including without limitation the manufacture, selection, delivery, possession, use, operation, return or any and all damages or injuries caused thereby to anyone whatsoever.

13.0 Waiver and Invalidity

13.1 The failure of either party to insist on strict compliance with any terms, covenants, or conditions contained herein by the other party shall not be deemed a waiver of that term, covenant or condition nor shall any waiver or relinquishment of any right or power at any one time or times be deemed a waiver or relinquishment of the right or power for all or any other times.

13.2 If any provision in contract is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall nevertheless continue in force without being impaired or invalidated in any way.

14.0 Prices and Specifications

14.1 ULA reserves the right to alter or amend any published information including, without limitation, the pricing, specification and supply of Goods offered at anytime without prior notice.

14.2 With regard to any pricing offered whereby formal quote, correspondence or otherwise, pricing offered is

a) valid only for 21days unless explicitly offered otherwise
b) any pricing howsoever offered may be revoked and new pricing substituted in the event that exchange rate during the pricing validity period changes more than 2% from the date of the pricing offer was made.

15.0 Privacy Act

15.1 That under the terms of the Privacy Act 1988 (Cth) the Buyer authorises any person or company to provide ULA with such information as may be required with regard to credit enquiries. The Buyer authorises ULA to furnish any third party details of an application or the operation of credit with ULA.

16.0 Jurisdiction

16.1 The agreement for the sale of the Goods shall be governed by and constructed in accordance with the laws of the State of Queensland, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the Courts of Queensland and all appellate Court